Guided digital experiences
Structured web and mobile experiences that help people move through information, choices, stories or places.
Professional practice
I design guided digital experiences that help people understand places, services and complex ideas through interaction, structure and context.
Many places, services and stories are difficult to understand through static information alone. I create structured digital experiences that give people the right context at the right moment, whether they are visiting a place, exploring a display, learning a topic or deciding what to do next.
What I do
Guided digital experiences
I bring together digital design, learning, storytelling and implementation to create experiences that work as a whole, especially where digital connects to a physical place, display or real-world context.
Learning through interaction
Experiences that make abstract or complex ideas easier to understand through simulation, media, play or guided exploration.
Digital layers for physical contexts
Mobile-first experiences that sit beside places, displays, events, signage, objects or presentations.
Systems and implementation
Content structures, prototypes and working digital systems that can actually be used.
Practice
The thread of the work
My work has grown out of a long interest in how people understand things through experience, not just explanation.
I started in games and interactive systems, then moved into site-specific AR, heritage interpretation, public-facing learning experiences, 360° media, large-scale interactive displays and mobile-first guided experiences.
Across these projects, the question has stayed consistent: how can digital experience help someone understand a place, service, story or complex idea more clearly, without adding unnecessary friction?
That is the thread connecting the work here. Some projects are delivered public experiences. Some are institutional or research-led. Some are current demonstrations of a more reusable delivery system. Together, they show a practice focused on interaction, structure and context.
Capability
What I bring together
My work sits across experience design, systems thinking and implementation: structuring complex ideas, designing clear interactions, understanding physical and learning contexts, and turning concepts into usable digital experiences.
Design the experience
- UX and interaction design
- Storytelling and interpretation
- Physical-space thinking
Structure the system
- Information architecture
- Presentation structure
- Systems thinking
Make it real
- Rapid prototyping
- Practical implementation
- Prototype-to-delivery execution
Development
How the practice developed
Over time, my work has moved from speculative interaction and AR exhibition experiences into a broader practice of designing guided digital layers for physical places, learning and public-facing content.
01
AIWA
Speculative AI as a physical and conversational experience.
An early exploration of how people might understand emerging AI by encountering it as a designed object, interaction and exhibition experience.
Related:AIWA
See foundational research02
Skullduggery at Old Government House
Research into AR, story and movement as a way to understand heritage spaces.
A research-led prototype exploring how site-specific AR and theatrical structure could help casual visitors understand the intangible heritage of a physical place.
Related:Skullduggery at Old Government House
See foundational research03
Artisan / Simone Eisler
Delivered AR layers for exhibitions, artworks and public art.
These projects were an early step in taking the theory into public delivery, testing how digital layers could sit beside artworks, exhibitions and physical settings without replacing them.
Related:Artisan Dystopia / Utopia 2070Simone Eisler Future Nature
See place-based experience work04
Old Government House AR Tours
A larger delivered AR tour experience.
A two-year design and development project that pushed the earlier AR learnings further, bringing together visitor flow, interpretation, 3D environment design, wayfinding, service/experience design and practical delivery inside a heritage site.
Related:Old Government House AR Tours
See place-based experience work05
Walking on Country AR
Campus-wide AR within an institutional team.
A QUT VISER project where place-based AR thinking was applied within a larger institutional, cultural and collaborative context.
Related:Walking on Country AR
See place-based experience work06
QUT learning and public display projects
Moving beyond AR into other forms of digital layering.
Projects like EarthTime, QUT 360 Learning and River City Stories showed digital layering in different forms: large-scale screens, web-driven public displays, 360 learning, archival interpretation and interactive public education.
Related:EarthTimeQUT 360 Learning ExperienceRiver City Stories
See place-based and institutional work07
Current demonstrations
Testing a broader delivery approach.
After years of working with AR, exhibitions, learning tools and public-facing digital experiences, I started building demos to test a broader idea: digital layering does not belong to one technology. The work became less about starting with AR, AI or any specific platform, and more about asking what the person needs at a particular moment in the journey. The demos explored how digital layers could be delivered through mobile web, guided media, object explainers, visitor-centre flows, controlled AI, AR or other technologies depending on the situation. The focus was usability, low friction, fallbacks and practical delivery in real public-facing environments.
Related:Vase ExplainerEromanga Visitor Experience Prototype
See demonstrations08
Produced current experiences
Delivering the approach in real contexts.
The Real Estate Client Experience and Limoncello Poster Experience showed the approach working at different scales: a fuller guided property presentation and a lightweight poster-led mobile layer.
Related:Real Estate Client ExperienceLimoncello Poster Experience
See delivered applications09
Service walkthroughs
Using the experience format to explain the service itself.
The Real Estate Service Walkthrough and Displays Walkthrough show how guided digital experiences can also work as explainers, helping potential partners understand where a digital layer fits in a wider user journey before committing to a full project.
Related:Real Estate Service WalkthroughDisplays Walkthrough
See service explainersThe strongest digital layer is not always the most advanced technology. It is the layer that fits the moment, supports the person using it, and can be delivered reliably in the real environment.
Current Practice
Current Practice: Delivered Applications
These are live or public-facing examples of the current guided experience approach in use. They show how a physical touchpoint, listing, poster or link can become a structured mobile experience.
What this shows: The work has moved beyond concept into delivery. These examples show a practical approach for creating guided digital experiences that fit the situation, the touchpoint and the user journey.
Live Experience
Real Estate Client Experience
A live mobile-first property presentation designed to help buyers understand a listing through a structured, guided digital experience.
View project
Live Experience
Limoncello Poster Experience
A lightweight mobile experience designed to extend a physical event poster into a short, guided digital layer.
View project
Current Practice
Current Practice: Service Explainers
These walkthroughs show how guided digital layers can be applied in different contexts, from property presentations to signage, displays and visitor-facing environments.
What this shows: The work has moved beyond concept into delivery. These examples show a practical approach for creating guided digital experiences that fit the situation, the touchpoint and the user journey.
Service Explainer
Real Estate Service Walkthrough
A self-authored walkthrough designed to help real estate agents understand the guided property presentation concept through a short, structured digital follow-up.
View project
Service Explainer
Displays Walkthrough
A sector-specific walkthrough designed to explain how guided digital layers can sit alongside physical displays, signage and visitor-facing environments.
View project
Current Practice
Current Practice: Demonstrations
These demos explore how guided digital experiences can adapt to different touchpoints, such as an object, visitor centre, service or place. They are not all client-delivered projects, but they show the flexibility of the current system.
What this shows: The work has moved beyond concept into delivery. These examples show a practical approach for creating guided digital experiences that fit the situation, the touchpoint and the user journey.
Internal Demo
Vase Explainer
A mobile object-interpretation demo showing how a guided digital layer can help someone understand an artefact, artwork or display object in context.
View project
Grant Pitch Demo
Eromanga Visitor Experience Prototype
A visitor experience prototype showing how a guided mobile layer could support tourism, interpretation and audience-specific storytelling.
View project
Delivered Experience Work
Delivered Experience Work: Place-Based / Institutional
These projects come from earlier public, cultural, educational and institutional contexts. They show the background that led to the current practice: AR, learning, public interaction, interpretation and digital experiences connected to real places.
What this shows: The current work is built on years of delivered experience in physical-digital contexts, not a recent trend.
Delivered Experience
Old Government House AR Tours
A deployed AR tour experience for Old Government House, developed from earlier honours research into a fuller digital layer for exploring history, space and interpretation.
View project
QUT Project
EarthTime
A large-scale touchscreen game for The Cube that helped visitors explore how Earth's rotation, natural systems and atomic time connect.
View project
QUT Research Project
QUT 360 Learning Experience
A 360 online learning and assessment experience designed to support professional learning for emergency department nurses in rural, regional and remote areas.
View projectQUT Project
River City Stories
A web-driven interactive display for The Cube that helped visitors explore archival images of Brisbane from the 1800s to today.
View project
QUT Project
Walking on Country
A campus-wide AR walking tour supporting Indigenous storytelling and place-based learning across QUT Gardens Point.
View project
Delivered Experience
Artisan Dystopia / Utopia 2070
An AR exhibition companion that brought story, characters and interactive digital layers into Artisan's Dystopia / Utopia 2070 exhibition.
View project
Delivered Experience
Simone Eisler's Future Nature
An outdoor AR experience for a public art exhibition, adding a digital layer of character, sound and context around Simone Eisler's sculptural work.
View project
Delivered Experience Work
Delivered Experience Work: Systems / Content / Web
These projects show the practical systems side of the work: websites, content structures, publishing flows and digital tools that support real use beyond a prototype.
What this shows: The practice combines experience design with implementation and maintainable content systems.
Client Project
Maggie McGees
A website, ordering system, book layout and interactive soundboard for a children's book project.
View project
Client Project
Knickpoint
A client website and backend CMS system that turned a large information dump into a structured, maintainable public site.
View project
Ongoing Creative Support
Tianni Fazio Artist Site & Calendar Series
An artist website, payment system and recurring calendar series supporting the presentation and sale of Tianni Fazio's illustration work.
View project
Foundational Work
Foundational Research / Experiential Prototypes
These research-led projects shaped the ideas behind the practice. They explored how AR, AI, simulation and embodied experience can help people understand complex subjects more directly.
What this shows: The current work has a long-running research and experimentation thread behind it.
Published Research
Skullduggery at Old Government House
A research-led AR adventure-game prototype exploring how casual visitors could understand the intangible cultural heritage of Old Government House through site-specific storytelling.
View project
Exhibition Prototype
AIWA
A speculative exhibition experience exploring how people might relate to a highly conversational AI assistant before that kind of interaction became mainstream.
View project
Research Prototype
Wondrous Goggles
A multisensorial research prototype exploring how simulated low vision, audio storytelling and reflection could help people understand navigation and spatial perception for people who are blind or have low vision.
View project
Current focus
Guided experience systems across touchpoints.
My current focus is bringing together UX, learning, public-facing digital and interactive systems into practical guided experiences for places, services, displays and stories.